Loyalty Program

Kat And Ko Loyalty Rewards Program

Upon joining the Kat and Ko Clothing Loyalty Program, the customer agrees to the following  terms and conditions.

Earn 1 point for every $1 spent in store and online! Every point goes towards unlocking discounts and rewards for future purchases. You can use your points to claim your reward, or save your points for a bigger reward later on.

If you’ve placed an online order with us, congratulations! You've been automatically entered into our loyalty programYou'll get an email from us each time points are added to your account, and again when you've gained enough points to claim a reward.

You can earn more points by completing your customer profile, Liking us on Facebook, Following us on Instagram and Twitter, leaving reviews, referring friends, and on your birthday! These rewards may change from time to time so be sure to check your account regularly to stay up to date.

  • 150 points = 10% off (available in store and online)
  • 250 points = 15% off (available in store and online)
  • 300 points = 20% off (available in store and online)

You can view your points, sign up, update your notification settings or opt-out of our loyalty program by pressing the 'Check Rewards' button on the right side of the screen (tip: use the same email address you used when you placed your online order or signed up with in store).

iPhone users can add their Loyalty Card to their Apple Wallet app to track their points and store coupon codes.

Using Your Rewards Online

  • You are automatically signed up to our loyalty program when you complete a purchase online. You will receive an email informing you that you have just earned points, and another if you have earned enough points for a reward. Click through to complete your loyalty account.
  • You can view and claim your points, manage your notification and account settings or opt-out by clicking the 'Check Rewards' button on the right side of the screen.
  • Press 'claim' on the reward you wish to use and use the code it produces in the Discount Code box on the payment page when you checkout. Your offer is available to be redeemed for 30 days once claimed.

In Store

  • To ensure your purchases are logged against your account make sure you give us your name at the counter before your purchase is completed. You can also create an account in store.
  • To claim your reward simply give us your name at the counter in store and we'll check your account to see which rewards are available to claim. Your offer is available to be redeemed for 30 days once claimed.

Conditions

  • Shipping costs are not eligible for points.
  • Not available in conjunction with any other offer.
  • Discounts and rewards can be used against any of our products except gift cards. Discounts cannot be applied to shipping costs.
  • Publicly posting referral codes on deal websites will result in the code being disabled
  • Any abuse of the loyalty program may result in your account being suspended

    Cancellation of Membership

    • As a member you can cancel your membership to the loyalty rewards program at any time by emailing info@katandko.com.au, by telephoning Kat and Ko Clothing on (02) 9540 3054 or by visiting Kat and Ko Clothing in store. Any unused loyalty dollars will be forfeited at the time of cancellation.
    • Kat and Ko Clothing reserves the right to cancel a customers membership at anytime without notice for any reason, including but not limited to failure to comply with these terms and conditions or abusing any of the loyalty program privileges.
    • Kat and Ko Clothing reserves the right to modify, suspend or terminate the Kat and Ko Clothing Loyalty Rewards Program at anytime without prior notice. Kat and Ko Clothing will attempt to notify members of any changes but will not be liable if they fail to do so.